Contact Glenlist
Glenlist is a classifieds marketplace for Los Angeles County. Use the channels below to reach our support team about your account, your listings, or a listing posted by someone else.
What to contact us about
Listing help
Trouble posting, editing, or removing a listing; photos that will not upload; a listing that is not appearing where you expect it. Include the listing URL or ID and the email on your account. Many of these are covered in the Help Center.
Billing and posting questions
Questions about what a category costs, a charge you do not recognize, a featured or badge add-on that did not activate, or a refund request. Include the listing ID and the date of the charge. Payments are processed by Stripe; we never ask for payment by gift card, wire transfer, or cryptocurrency.
Safety reports
Suspected scams, misleading or stolen content, prohibited items, and abusive users. Use the subject line "Report a listing" and follow the checklist in the Safety Center so the report includes what we need to act on it. If you have lost money or been threatened, contact local law enforcement first.
Business advertising
Banner placements and other advertising for local businesses. Start with Advertise on Glenlist, or email us with your business name, what you want to promote, and the timeframe.
Privacy and legal requests
Requests about your personal data are handled under our Privacy Policy, which lists the address to use for those specifically.
Before you write
Including these upfront usually saves a round trip:
- The email address on your Glenlist account.
- The listing URL or listing ID, if your question is about a specific listing.
- What you expected to happen and what happened instead.
- Screenshots of any error message, and the browser or device you were using.
Glenlist does not pass messages between buyers and sellers. To reach a poster, use the contact details shown on their listing.